Your next customer is searching right now, on Google and inside an AI answer. Relay's job is to get you named there, turn that into enquiries, bookings and orders, and show you the number every week.
The businesses named in the answer get the call. The rest were never in the search.
The traffic has not gone to a competitor's site. It has gone into the answer, and the answer names three or four businesses.
Household names, three in four. Mid-sized brands, nearly half. Every step between 11% and 44% is a customer question answered with your name instead of someone else's.
Three clinics near you are well reviewed for acne and pigmentation:
Say 100 people search for what you sell this week. Watch where they go.
If your name is in the answer, those 48 are your enquiries. If it is not, they never knew you existed.
Of 100 people who search, 52 see an AI answer first. 48 of those 52 never click a website; they act on the answer, which names three or four businesses. 4 click a result below it. 48 see the results list.
more of the searches your customers make ending on your name.
Google and Meta campaigns that reach people already looking for what you sell, with the tracking fixed before a rupee goes in..
pages that load fast on a phone and turn a visit into a call, a booking or an order..
social and creative that keep customers coming back and bring the people they know..
Not a menu. The audit decides the order. A clinic with broken tracking gets the tracking fixed before campaign money goes in; a hotel whose booking page takes six seconds on a phone gets that fixed before anything else.
Everything we do for you lands on one page that is yours: the enquiries that came in this week against last week, what each campaign cost, the work done and what it changed, and what needs your decision. A sample week of it, below.
Every Monday a five-line note lands there too, and on WhatsApp and by email. A call whenever you ask.
Twenty minutes on a screen-share, looking at your own Google search data and ad accounts. The three biggest gaps between you and the customers searching for you, the uncomfortable one first. A one-page proposal the next business day.
The full audit, every finding with its source, a plan with owner, effort and expected impact, and the first fixes shipped.
SEO and content, campaigns, web, social, creative, in the order that moves your number first.
The dashboard any hour. A note on WhatsApp every Monday. A call every month, and whenever you ask.
Monthly in advance. Fifteen days' notice. If the number you named has not moved by the end of month three, month four is free. The price is said once, on the call, after we have seen your site.
Your name in the answer when a customer asks for what you sell, on Google and inside AI answers.
Enquiries, bookings and orders you can count, each traced to the search or campaign that brought it.
The questions your customers ask, answered on your pages in your own words, so the answer quotes you.
The searches that bring buyers, tracked by position every Monday and worked page by page.
The two lines that introduce you everywhere, written in your voice instead of a template's.
What each enquiry cost and what it brought, in rupees, on one page you can open any hour.
Who: Any business whose customers search before they buy. A clinic, a hotel, a D2C brand, a coaching institute, a showroom, a software team with a product and no marketing hire. Size does not decide it. What decides it is that you want more of the people already looking for what you sell to find you, and you want to see that number move.
Best fit when: you can say what working looks like in a number, someone on your side owns the outcome, and you want the work visible every week rather than reported once a quarter.
Campaigns produce enquiries in weeks, once tracking is fixed. Search takes months, and anyone who tells you otherwise is describing their ads budget. Your dashboard shows both on their own clocks, from week one.
The price is said once, on the call, after we have seen your site. Monthly in advance, fifteen days' notice, no minimum term. Ad spend goes from your account to Google and Meta directly; we never route it or mark it up.
You name the number before we start. If it has not moved by the end of month three, month four is free. And you can give fifteen days' notice at any time.
No. The dashboard speaks in enquiries, bookings, orders and rupees. The weekly note is five lines. If you cannot explain a page of the audit to your co-founder, we rewrite the page.
You. Your Google Analytics, your Search Console and your ad accounts stay in your name with owner access from day one. Nothing lives in ours.
Yes. The work log, what changed and why, and the numbers, any hour. And a written update every week regardless.
Then a month beside them. The findings get measured; the account moves only if the findings prove out.
